Shipping policy
At Marvelle Home, we are determined to provide a seamless all round shopping experience for our customers, including understandable and simple shipping policy. We provide our customers free delivery on all orders within the UK.
Shipping Locations
This shipping policy applies to orders shipped within the UK.
Fulfilment Locations
Our main priority is reliable delivery and product availability, orders may be shipped from one of our global fulfilment & logistics centres depending on availability of stock. Our shipping partners operate globally to ensure your order reaches you as efficiently as possible
Delivery Times
Below are the estimated delivery times for all packages:
- Order cut-off time: 19:00 (GMT). Orders placed after this time will be processed the next working day, which may add an extra working day to arrive at your doorstep.
- Order Processing time: 1-3 business days (Monday to Saturday). Once your order is processed, it will then be handed to one of our chosen carriers.
- Estimated delivery time: 6-10 business days (Monday to Saturday).
Please note that delivery times are estimates and may occasionally vary due to logistics conditions, customs processing, or carrier delays that are outside our control.
Carrier Services
We work with some of the UK’s most dependable shipping carriers, such as Royal Mail, DPD, and Evri to ensure speedy delivery across the United Kingdom.
Shipping Costs
Free Shipping: All orders within the UK qualify for free shipping, with no minimum order requirement.
Delivery Issues
If you have issues with your delivery, for example delays or lost packages, please contact our customer service team immediately. We are committed to provide support and assist you until your order arrives.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can follow your parcels journey on our Tracking page.
Questions?
contact our customer support team at info@marvellehome.com . We are more than happy to help and determined to provide the best possible support.
Policy Acknowledgement
By placing an order on our website, customers acknowledge and accept the delivery timeframes and shipping conditions outlined in this Shipping Policy.
Contact Information
Address: Prime Apartments 483 Green Lanes London N13 4FG United Kingdom
VAT Number: GB509221710
Email: info@marvellehome.com
Phone: +447404311575
Customer Service Hours: Monday-Friday, 09:00 - 17:00 (GMT)
Response Time: We aim to reply within 1-2 business days